Transparency in the healthcare industry encourages a better quality of treatment at multiple levels. Additionally, it tremendously strengthens our patients’ relationships and their level of trust in us. Patients who are fully informed are more likely to trust their surgeon and have confidence in the decisions they make regarding the possible treatment option. Having a full understanding of the procedure you’ll be going through, and finding a qualified surgeon, provider, premises, and aftercare services are vital factors to go in your research list when you’re considering treatment. To help patients in their research, MedFinders stands alone as a treatment provider with a team of professionals, by having a uniquely open and transparent forum for patients where they can freely share their stories, experiences, results, and recommendations about the procedures and MedFinders surgeons. We create spaces and environments where our patients, patient relatives, and employees can freely share their thoughts with us.
MedFinders can be seen on various platforms where patients can publicly or privately talk and share images with new members. This gives individualistic insights into treatments that wasn’t possible before MedFinders. Platforms are a personal yet impartial form of education and advice opportunity that proved and continues to prove extremely positive among prospective patients.
From pre-op to post-op, our team shares comprehensive health information with our patients to enhance results and customer satisfaction. Our consent forms contain extensive information regarding the operation and possible outcomes. We aim to change lives, therefore our transparency with our patients allows them to achieve the best and healthiest outcomes. We store all of our patient data according to the Personal Data Protection Law, which we ensure that the collection and processing of personal data are fair, lawful, and transparent.
While our sophisticated technology, modern clinical facilities and expert surgeons help our patients to get the most from their procedure, the human touch is very much at the centre of everything we do.Put simply, we believe in kindness. At MedFinders, the focus is putting compassion back into healthcare.
Choosing a provider you trust to carry out your procedure can seem daunting, but it doesn’t have to be that way.
We’re committed to acting with honesty and integrity, and we operate under strict governance guidelines and policies. If we believe a certain procedure or surgery wouldn’t be right for you, we’ll tell you.
We pledge to be open about any risks as well as highlighting the benefits of treatment. We commit to giving you straightforward, balanced information to allow you to make informed decisions. Ask us a question, and we’ll give you a straight answer.
In short, we’re not about fluff. We keep it real.
Clinical excellence is vital at MedFinders. It’s how we meet and exceed our patients’ expectations, and we’ll continue to consistently improve our medical and governance standards to provide even better results for our patients.
Most of all, though, we’re driven by our shared values: Kindness, People First, Excellence, Trust and Delivering Results. They’re set in stone, and everyone at MedFinders has committed to following them.
They put people firmly at the heart of what we do.
Your procedure is only one part of your story. Having any kind of medical treatment can be an emotional journey, so we’re here to support and guide you through it all.
We commit to showing you kindness and providing compassionate care, person to person. Our people are empowered to look after you just as they’d look after one of their own family.
We’re here when you need us, and we’ll be right by your side when you celebrate your results!
What we do improves people’s lives. Our patients tell us how their procedure has changed everything, and that their only regret is that they didn’t do it sooner.
We made a conscious decision to put people at the crux of Medfinders, and we look after our colleagues, because when they feel valued, they’ll value our patients in turn.
We never forget the impact that we can have, and we’ll keep aiming for the highest quality so that we can deliver on our promises to you, every time. In fact, we’d like to make you so satisfied with your experience that you happily recommend us to others.
That’s our goal.
